Sony Will Replace Certain NWZ-W202 Models Due To Moisture Issues

w202

Sony makes every effort to ensure that our products not only meet their own strict quality standards, but also support a positive customer experience. A limited number of NWZ-W202 headphone-style Walkman players may experience performance issues following exposure to sweat or other liquids. Sony Insider originally wrote about this W202 sweat issue a week ago after reading numerous comments around the Internet of users complaining about units malfunctioning during workouts.

Sony takes all customer feedback seriously, and have implemented additional safeguards to promote sweat and moisture resistance. They are confident that these measures will ensure that all NWZ-W202 Walkman players support increased customer satisfaction and meet their high quality standards.

Most customers who have purchased an NWZ-W202 Walkman player are unlikely to experience problems. We have determined that this only occurs in a limited number of NWZ-W202 players within a certain serial number range. If you have an NWZ-W202 Walkman player, and feel your player has been affected, please see Sony’s eSupport site where you can enter in your 7 digit serial number and see if your affected by this issue. Sony will replace, free of charge, Walkman players for customers who have players within the potentially affected serial number range.

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23
Jun 2009
POSTED BY Christopher MacManus
POSTED IN

Audio, Hardware

DISCUSSION 62 Comments
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  • bharath287

    this piece of mine plays the sound lower than the other ear piece.i bought it 2 weeks earlier.hope some one can help me.please.it was not seated or dropped.it was playing well i kept it on my table and after one hour this comes.please help.

  • bharath287

    this piece of mine is playing low sound on the left side than the right side.hope some one helps me i bought it 2 weeks earlier.

  • bharath287

    this piece of mine plays the sound lower than the other ear piece.i bought it 2 weeks earlier.hope some one can help me.please.it was not seated or dropped.it was playing well i kept it on my table and after one hour this comes.please help.

  • Kani_vit

    it is not switching on.when i set it for charging it show full charging but when i turn it on it shows red light and 3 time tone is heared thn it become off…..please help me

    • Ejaz

      juz dlete or format ur songs……n again fill it……it vill strt wrkin………

  • Kani_vit

    Even i also had a same problem after format a player its working good. Format your player and put songs again. thats it.

    Notes:

    * Formatting is only available when the player does not playback.
    * If the OPR lamp lights red due to low remaining battery power, the player cannot be formatted.
    * All data stored on the player will be erased.
    * The Content Transfer software included with the player will also be deleted. If necessary,
    download Content Transfer from the customer support web site.

    1. Unite the left and right parts to turn off the player.
    2. Separate the left and right parts.
    3. Press and hold the jog dial for about 15 seconds until the status lamp blinks quickly.
    Release the jog dial. The OPR lamp lights red.
    4. Rotate the jog dial within 30 seconds after the OPR lamp lights red.
    The status lamp turns off. The OPR lamp lights alternately green and red each time you rotate the jog dial.
    5. Press the jog dial while the OPR lamp lights green.
    The OPR lamp blinks green quickly and formatting is executed. When the OPR lamp turns off, formatting is complete. If you press the jog dial while the OPR lamp lights red, or if 30 seconds have passed, formatting will be canceled.

    have a nice song for ever…!!!!!!!!!!!!!!!!!!!!!!!!

  • Vijayaryan75

    I NEED HELP, ITS ONLY BEEN ONE WEEK I BOUGHT NWZ-202 SONY WALKMAN SERIAL NUMBER 5458864.
    AND IN 7 DAYS JOGGING/THE PERFORMENCE HAS GONE 60% DOWN {NO BASS} VERY POOR PERFORMENCE.

    PLEASE HELP ME.
    vijayaryan75@yahoo.com

  • Robert Mcleod

    what a pile of crap these things are. I’m on my second. Each lasted less than a month. If this is Sony’s excuse for quality control, they need to give their collective heads a shake. Great idea: workout with them but don’t sweat. I rarely buy overpriced Sony stuff anyway, but definitely won’t anymore. There are lots of other brands rated at least as well and cheaper. Sony sucks. At least the sale price was good as everyone seemed to have them on sale. I can only assume now Sony was dumping them. Wish I’d checked on line before I wasted my time buying this product.

  • Einstein_gravity

    fuckingly same happen to me its just play at too low volume unableto hear while driving ………….whats sony ….????? APPLE MP3 PLAYERS n Ipod are better option

  • Einstein_gravity

    my 5000 bucks just got wasted

  • Calin

    fucking bullshit, they are chargin’ me mora than 50 bucks to replace it.. fuck them!

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