Interview With The Designers Of The Sony A380, A330, and A230 DSLR’s

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Digital SLR cameras are hot. Entry-level SLRs should be small and straightforward, yet many people still find them big and complicated. Just who are these cameras for, and what should they be like? The new “α” gives us some answers, straight from the people in Sony who created the device who faced these issues in photography. Here is the exclusive interview (courtesy of Sony Design) with several of the designers of the Sony A380, A330, and A230 – Masahiro Takahashi, Shingo Kurokawa, Tetsu Sumii, and Kanae Fukamatsu.

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Takahashi: With the release of the “α900″ last year, the Sony “α” (“alpha”) product line launched in 2006 was finally complete. Now we’re building on this tradition in the second generation to offer new, desirable qualities you won’t find anywhere else. Toward this end, we asked ourselves what we could do through design. You can find some answers in the accessible “α380″, “α330″, and “α230″.

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Trying to rewrite the book on SLR cameras is both bold and difficult, even if these are entry-level models. SLRs have evolved over the years to meet the tough demands of professionals in reporting and journalism, among other fields. This has influenced many of the unwritten rules of design. Look at the grip, for example. Its size and shape makes the camera easy to handle even with large, heavy lenses mounted. Important dials and buttons are within reach, when you’re looking through the viewfinder, and conveniently shaped. Even SLRs for novices share this professional heritage.

We can admire past chapters in the history of camera manufacturing, and this design seems fitting for an age when SLRs were exclusively for people determined to produce professional shots and master the traditions of photography. But as cameras became more common in general, attitudes in the market have changed. Browse popular camera magazines or photography blogs and you’ll find perfectly composed shots next to ordinary snapshots. Rather than honing their skills for specific kinds of photography, more people are discovering how enjoyable cameras can be as they learn how to frame everyday scenes or retouch images. Their shots reveal that new users’ reasons for picking up an SLR are changing.

Cameras better suited to this market, the emerging generation of photographers, was our goal in development. Some of you interested in SLRs have been put off by bulky cameras or complicated controls. Through design, we wanted to give you a gentle push. We were determined to offer current novices the purest form of what they’ve been looking for, after repeated surveys and discussions took us past the unwritten rules of design. Indeed, responding to user needs must be a starting point in camera design, and we believe entry-level SLRs should have been like this all along.

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Sumii: Simpler and more compact. New digital SLR users value these qualities, and that’s what we sought to deliver. We also knew that more young women appreciate how fashionable classic cameras can be. With these trends in mind, we rejected the modern SLR shape, with flowing surfaces forming a solid, organic whole. Instead, new “α” cameras are modeled after classic film cameras. After all, the iconic look everyone recognizes, combined with clean, clear controls, epitomizes camera design.

You’ll notice the classic shape when you see the new models from above. The basic shape is straightforward, with the lens housing intersecting an oval body. Even the mode dial is carefully designed to fit neatly into this shape. This approach defies the notion in SLR cameras that the bigger the mode dial, the easier it is to use. Beginners tend to watch the LCD monitor as they operate camera controls. It’s easier to keep holding the camera in both hands and use only your thumb to turn the dial, without using your fingers. So there’s no need to have the mode dial stand out. In fact, we were also motivated to do this because the understated appearance is more user-friendly. A camera that looks invitingly easy to pick up is more compelling.

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Sumii: The grip sets these models apart. SLR grips are usually larger, with a more complex shape for a better hold on the camera. But on smaller, lighter cameras, there’s no need to make it so big (except for professionals who keep giant lenses on hand).

That’s why the grip on these models has a new shape, as small as possible while still feeling comfortably secure in your hand. Your first impression, if you only hold the camera from the side as you would regular SLRs, is that the grip might be slightly inadequate. But try holding the camera in position for shooting, with your finger resting on the shutter button. I’m sure it will feel reassuringly secure in your hands, with your fingers resting upright firmly against the camera.

It took countless prototypes to arrive at this grip size and shape, and our testing involved many users with hands of all sizes. Finding the optimal shape on a scale of less than 1 mm was hard work. You may notice this when you pick it up, but a grip this small fits perfectly in your hand because we put the shutter button on the camera body instead of the grip. Holding the camera with your fingers upright also prevents any discomfort from your nails against the camera body (something women with long nails will appreciate), and there’s no need to worry about scratching the camera.

We took a cue from SLR cameras of a bygone era for this style, where the grip serves as a finger rest and the shutter button is on the camera body. Shapes and materials were carefully designed. The “α330″ is covered with a rubberized material in a checkered pattern instead of genuine textured leather. In effect, it’s a classic camera with modern flair. And although we believe “simple is best” in many respects, we knew that people who pick up an SLR won’t be satisfied if it’s too elementary as simple as compact camera, for example. Balancing these conflicting goals was one of the challenges of this project.

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Kurokawa: Some media reports describe the user interface of these models as being updated, but in fact, the basic framework is the same. We didn’t want existing owners of “α” cameras to be confused if they pick up one of these. So within this framework, we made the cameras more accessible to beginners by refining the support features and feedback from user operations.

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One example is how the monitor display responds to mode dial operations. You can recognize the list of modes by icons, so you can choose the desired mode while keeping your eyes on the monitor. You’ll also know what effects are possible in each mode, because this is described in words and pictures by the help system. Cyber-shot users are already familiar with this, but we edited the support information to entice owners to explore their camera and see what SLR cameras are capable of, in creative expression. You can also choose your favorite background color or one that matches the camera body, from four options, and the function menu icons are now more intuitive. These touches make the overall interface more accessible.

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But besides ensuring easy operation, we also focused on another key role of these entry-level models: reinforcing your understanding of basic shooting techniques. Among these, exposure control is major advantage of SLR cameras. We want you to explore the various ways your shot can be rendered, so we created setting screens with graphical representations of aperture and shutter speed. Suppose you want to change the background blur. Even if you don’t know terms such as exposure, aperture, or depth of field, just look at the icons and turn the dial. Because setting values for aperture and shutter speed are interrelated, you’ll gain a basic understanding about exposure naturally as you use the camera.

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Fukamatsu: Stylish black inevitably comes to mind as an SLR color. Still, this is from our tacit belief that the tools of reporting or journalism shouldn’t stand out. Surely entry-level cameras can reflect their owner’s sense of style more than this.

Body colors and textures in these new models will appeal to women (a new user segment) and men alike. They match gold and silver jewelry, sleek mobile phones, and other accessories nicely. These fashionable cameras hold their own against handbags and outfits women adore. We chose two color options, after careful consideration from a variety of perspectives and testing based on market research: versatile black, which matches fashion of all kinds, and a premium brown.

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But either one would have been rather boring if we’d only covered the body in one hue. And at the other extreme, the cameras would be too overbearing with a strong, two-tone color scheme. For a sophisticated air of luxury, we used a tone-on-tone color scheme for the “α380″ and “α330″. The black version also makes a stylish impression, from the combination of the metallic top cover and jet-black textured surfaces. This metallic sheen is even more noticeable in the brown version, and matching lenses enhance its luxuriousness.

We tend to imagine cameras in use, in situations where we’re taking pictures. Actually, we’re not shooting most of the time. The appearance of cameras should excite us even when they’re not in use, and entice us to pick them up; that’s a worthy goal in design. I hope alluring colors and textures will always be one thing people appreciate about entry-level “α” models.

Takahashi: Traditions in SLR cameras run deep. To respect these traditions, manufacturers often assign designers knowledgeable about professional models to design beginner models as well. Satisfying the needs of both savvy camera aficionados and beginners takes thoughtful innovation and a lot of hard work. I certainly value this approach, but on the other hand, it limits the chance for inspired design in line with the attitudes and shooting styles of current beginners. That’s why this time, we worked with designers who were not entrenched in SLR traditions as we explored directions in design and issues in usability through objective discussions and ongoing market research.

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The new entry-level “α” models that emerged from this work do show a different direction in SLR camera design than what we’ve seen to date. Although veteran photographers may feel they are incomplete, that’s because these models were designed for users who could not commit to SLR cameras until now. Our decisions were inevitable, and they support both the next generation of photographers and the future of photography.

Cameras that look small and straightforward invite anyone to pick up an α SLR casually and enjoy capturing many shots. These beginners may capture impressive and unexpected shots, which will motivate them to pursue their creative vision and learn more about cameras. This series of captivating events is what we sought to provide through this design work. From the start and as a matter of basic policy, Sony has designed experiences beyond products. In this sense, I’m proud that the models we’ve introduced are full of ideas and values worthy of the Sony “α” tradition.

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15
Sep 2009
DISCUSSION 15 Comments
  • Steve Dougan

    Well I have to say it. SACK THE ONE RESPONSIBLE FOR CHOOSING MATERIALS!
    I agree with the whole retro thing, hell I love my old AL-F. But why choose to make a camera,or cameras A230, 330, 380, 500, 550 out of the cheapest, most non-tactile plastic this side of an airfix model aircraft kit!!!!!!!!
    Cameras are tactile things, pick up any Nikon and it feels like a quality tool, a solid cold hard thing.
    I think these people are now out of a job as I am sure the A230-A550 are going to bomb, not because of HD video or lack of MLU, just basic lack of show room touch and feel. Ford learnt this lesson a long time ago, you can sell sh*t as long as it feels nice to touch.
    They must have picked these things up and thought mmmmmmm feels like cheap crap, too late now tough. Just look at the top plate on all the new cameras, jesus it is the tackiest piece of crap, I cam see where they were going with it though. If it had been cold to touch metal we would love it, bit it's the same terrible stuff you get in a Hyundia car dash.
    Shame really. I bet the guys at Nikon and Canon fell about laughing.

  • dzintars

    Completely agree with with mr. Dougan.
    New a2xx and 3xx series are almoust unusable for shooting on tripod with longer exposures. Slapping mirror of any SLR camera inevitably introduces vibration. This problem was acknowledged and solved many years before appearance of SONY DSLR cameras. Actually solution was very simple. In almost every SLR was introduced mirror lock up feature(MLU).
    Incomprehensibly SONY a2xx and 3xx series doesn't have this basic option. Even despite of fact, that introducing of MLU costs nothing.
    Maybe young guys from SONY think that mirror of their camera is weightless and therefore it can't cause vibration, or maybe they think that new buyers of DSLRs doesn't deserve shooting sharp images in low light from tripod ?

  • keithmarriott

    Hi, it is admirable that the designers want to help first time dslr users but what they have done with new cameras is lose experienced photographers. The old A200, A300 and A350 were considered incredible cameras for their price, offereing better features than other cameras. The people who purchased those cameras wanted featured cameras but could not afford more expensive models.

    Now you have brought out a range that is too expensive for 1st time users but not good enough for the serious photographer who would have previously bought the A200 – A350. This won't force people to buy e.g an A500 – it will cost you customers.

    Most of the reviews of the new low end alpha's have been poor. All of the camera forums think these models are a big step backwards.

    Sony need to found out what people want of their cameras not what the designers think people want!

  • http://www.artaphot.ch/ Stephan M. Koelliker

    Thank you for making accessible this information.

    While I am very satisfied with the A700 and extremely satisfyied with the A900 design and user interface, both the A500/A550 and especially the A230/330/380 series seem to be a major step backwards. Take the A380 in your hands – it simply doesn't fit. You may find – after some time and after some annoying try-and-error – a slightly more comfortable position to hold the cam, but still it's far from perfect.

    Imagine a customer comparing the A380 and its competitors. First impression: The A380 feels rather cheap (materials/color!), it doesn't fit in her/his hands, and it's quite expensive. That's it. The dealer will not even have the slightest chance to explain anything about the Sony A380 technology (which isn't that exciting as well) – the customer simply doesn't feel good right from the beginning, and he'll proceed with the CaNikons.

    Now let's come to the A500/A550: while the grip is much better, and the technology is cool – the entire design still is somewhat questionable. Again a rather cheap feeling, and all the buttons / controls completely re-placed (why??? – imagine the A350 user willling to upgrade!). And even worse: some of the buttons are really weird to use – especially those for +/- image size cotrol, +/- exposure control and teleconverter. Even after 2 weeks of use I constantly hit the wrong button!!! – Such things NEVER happened to me using the A700 and A900.

    After the very well designed Minolta Dynax 7D, Sony A700 and Sony A900, this is a rather disappointing “development”. Hopefully the A700 successor will be designed more in line with the real needs and wishes of the consumers …

    Same thing concerning the lenses: the vast majority of the users prefers black (85%) or white(10%) lenses, and only 1.5% enjoy the silver lens design (http://www.mi-fo.de/forum/index.php?showtopic=2…) – but of course Sony designers have the power to make what THEY want (disrespecting the clients) … which is a pity, since the new 70-400G optically is a gem.

    Finally “the market” will correct such mistakes, of course.

    But we all could have much more fun right from the beginning if marketing and design people would listen to what the customers really need and want. I really hope that Sony DSLR will learn its lessons soon, since the forthcoming A700 successor will be quite important for Sony DSLR business.

    Look at the D300, take it in your hands. It's a photography machine, and it was selling very, very well right from the first day on. Take yor time, ask photographers about your A7xx prototypes, and listen carefully to what they say.

    As soon as the first DSLR company manages to really LISTEN TO and PROFIT FROM the huge knowledge available in internet and especially web(-forums), we will see an incredible DSLR. There are lots of meaningful ideas and incredible knowledge & experience out there: Hundreds of photographers, with tens of years of daily experience each. One just has to collect, sort out, and integrate this treasure.

    I don't know whether Sony, Canon or Nikon will be first.

    Stephan Kölliker, scientist & photographer
    http://www.artaphot.ch

  • Mark Van Bergh

    Regarding the grip of the camera. I don't know what your hands are shaped like, but it is the most uncomfortable camera to hold that I have ever held. Comments in various forums and even some photo magazine reviews note how uncomfortable the grip is. Perhaps if the camera is only used in live-view mode it's more tolerable, but for photographing while looking through the viewfinder it is quite simply bad. I don't have large hands (though I'm a male, so my hands are likely larger than many females). Perhaps the camera is more comfortable for someone with “tiny” hands, but is that really all that you're concerned about?

    There are any number of other negatives one could mention about the camera's design, but many of those likely are going to be noticed more by someone with a basic knowledge of photography who want to use the camera as something more advanced than a simple point and shoot camera.

    Frankly, I don't think the design of the camera and its functionality (that is, how easy it is to access and use basic photographic functions of the camera) is something the designers should be proud of. Small doesn't have to be uncomfortable. Use of certain functions (such as focus selection) is far more complicated on these cameras than the A200/300/350 cameras. In the name of simplicity it seems some functions have become more complicated to use, or dropped entirely.

    And image quality has not been improved much if at all.

    I used to recommend the A200/300 cameras to “beginners” or others who asked me about an entry level camera. I cannot in good conscience recommend the A230/330 cameras (the A350/380 are too expensive for what they offer, including much noisier images at higher ISOs).

    Now, if the cameras sell well I guess I will be proven wrong, and Sony will be quite happy. I guess only time will tell how the market receives these cameras.

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  • CHRISTOS KANAKIS

    IT IS OBVIOUS THAT THESE FINE PEOPLE HAVE NOTHING TO DO WITH PHOTOGRAPHY.
    INSTEAD OF IMPROVING FUNCTIONALITY THEY JUST CARE ONLY FOR THE “LOOK” OF THE “PRODUCT”.
    IS THE SMALLER GRIP OF THE A330 BETTER THAN A300 ?? ASK SOME WHO USES THIS CAMERA.
    IS THE FANCY COLOR THAT YOU ALSO USE FOR THE LAPTOP AN IMPROVMENT ??
    YOU HAVE A HERITAGE RECEIVED FROM MINOLTA. TAKE CARE OF IT OR OTHERWISE YOU MAY BE LABELED AS A GADGET MANUFACTURER ONLY…

  • toplook

    in my opinion it´s a pitty, that the new bodys realy have been “designed”. The new Cams don´t look longer like a tool – as the predecessors did. The design of the old ones had been orientated to funtionalism. Now the target audience is enlarged for lifestyle people. I can realize this for example at the chrome ring with nose at the shutter release, which is a part used on nearly all cheap consumer cams. The small vertikal front grip may be improved for ladies use but also has lost the look of a professional tool. It would be better to slim down the depth of the main body. Why are the new bodies not longer available in overall pure black ?

  • Paulo

    Reading these interviews (in fact calling them interviews seems a bit incorrect to me, monologues seems more appropriate) I get the feeling that designers main goal was to produce compact cameras that could be “showed off” as SLRs… Even so I don’t understand how MLU and DOF preview could harm the users…

    About the grip: only someone that never used a heavy lens could imagine that large and comfortable grips are designed because of those. A large/comfortable grip is useful mainly when you have a small lens and so are able to support the majority of the weight by holding the camera, not the lens (yes, when one has a heavy lens one hold the lens, not the camera…).

    And what about “Actually, we’re not shooting most of the time”? Then why are you carrying a camera? Even these cameras weight more than most compacts, carrying one around when one is not shooting most of the time seems like a masochist exercise. Except if one is carrying the camera just for showing off (back to my first paragraph).

    I believe the speed/aperture scales are in fact a good idea. But please turn one of the scales the other way around, unless you want to confuse instead of enlighten new users about exposition…

    Anyway, as a Minolta user, I wish you good luck and hope for designs that sell, even if I don’t agree with them.

  • SF

    Been a minolta user for a long time and I have always said that they should have fired their design team long ago .Now looking at the new Sony entry level dslrs I would have to say the same thing. The grip is just god awful to look at and worse to hold.If the pricing reflects the crappier design then fine, but it doesnt. In fact it costs the same if not more then the a200,300 models. I say this to all Minolta designers now working for Sony, if it wasnt broken before, why fix it? All those years from the ugly 000i series to the xi, there has never been a direction of design.Look at Canon or Nikon, all their cameras get better functions as well as design aspects the higher you move up.Look at the A900, can you tell looking at the a230 that they are made by the same manufacturer if there was no sony nameplate? At least Nikon hires an independent design team to design the d3. I have a pile of md and maxxum lenses but never had a sony or maxxum dslr.Why would I want to now when Canon can do so much better or the same for a better price.Why? So i say this to you Sony or Sonolta, if you are going to ask people to shell out good money for your products at least have the decency to provide the same if not better design ergonomics.Oh..and fire the Minolta desing team. All of them.

  • SF

    Been a minolta user for a long time and I have always said that they should have fired their design team long ago .Now looking at the new Sony entry level dslrs I would have to say the same thing. The grip is just god awful to look at and worse to hold.If the pricing reflects the crappier design then fine, but it doesnt. In fact it costs the same if not more then the a200,300 models. I say this to all Minolta designers now working for Sony, if it wasnt broken before, why fix it? All those years from the ugly 000i series to the xi, there has never been a direction of design.Look at Canon or Nikon, all their cameras get better functions as well as design aspects the higher you move up.Look at the A900, can you tell looking at the a230 that they are made by the same manufacturer if there was no sony nameplate? At least Nikon hires an independent design team to design the d3. I have a pile of md and maxxum lenses but never had a sony or maxxum dslr.Why would I want to now when Canon can do so much better or the same for a better price.Why? So i say this to you Sony or Sonolta, if you are going to ask people to shell out good money for your products at least have the decency to provide the same if not better design ergonomics.Oh..and fire the Minolta desing team. All of them.

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    Great article. Now I know who are the designers of this camera. In my opinion Sony has still have lots more work to do to improve their camera. Nikon and Canon are still the best in camera industry.

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    Great article. Now I know who are the designers of this camera. In my opinion Sony has still have lots more work to do to improve their camera. Nikon and Canon are still the best in camera industry.

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