Comments on: How Would You Change Sony’s Netflix Experience? http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/ Mon, 06 Feb 2012 05:29:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: LOADING http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29466 LOADING Thu, 05 Jan 2012 10:26:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29466 "Loading" !!!!    Blu-ray player consistently interrupts Netflix streams with the display bar displaying "loading." It may resume after a minute, few minutes, 15 minutes or never. Recycling (power off/on) often helps, only for the inevitable loading act to resume.  The new D-link N Router is perfectly configured with a strong signal. “Loading” !!!!   

Blu-ray player consistently interrupts Netflix streams with the display bar displaying “loading.” It may resume after a minute, few minutes, 15 minutes or never. Recycling (power off/on) often helps, only for the inevitable loading act to resume.  The new D-link N Router is perfectly configured with a strong signal.

]]> By: Draeken21 http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29459 Draeken21 Mon, 02 Jan 2012 23:32:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29459 It seems to me that Sony has made a resolution change for internet streaming. Any videos I stream from Netflix or Hulu only shows up in a tiny box rather than full screen anymore. What happened? It seems to me that Sony has made a resolution change for internet streaming. Any videos I stream from Netflix or Hulu only shows up in a tiny box rather than full screen anymore. What happened?

]]> By: Gav http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29443 Gav Wed, 21 Dec 2011 17:06:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29443 I'm on 25M/25M Fiber connection.  So its not my bandwidth... I purchased a new bravia 46" and wired it into my network.  Sometimes I can watch netflix no problem.  Other times it will pause every few minutes making it impossible to watch.  Last night I gave up and watched on my ipad instead.  Its ridiculous to have to do that when my big expensive tv is on the wall taunting me.  Sony has to upgrade their firmware to allow more buffering (by allowing you to plug in a usbstick to add memory to the tv?), add more servers since the stream goes through their servers before hitting our tv's, or make our connection to netflix direct.  Why should we have to proxy through sony servers?  I'm sure someone could make the point that doing so is some privacy issue. Wirelessly, my laptop and ipad will stream movies from netflix just fine.  I can stream wirelessly to my laptop and connect through hdmi to my tv and it works fine!  All evidence points to Sony.    I’m on 25M/25M Fiber connection.  So its not my bandwidth…

I purchased a new bravia 46″ and wired it into my network.  Sometimes I can watch netflix no problem.  Other times it will pause every few minutes making it impossible to watch.  Last night I gave up and watched on my ipad instead.  Its ridiculous to have to do that when my big expensive tv is on the wall taunting me.  Sony has to upgrade their firmware to allow more buffering (by allowing you to plug in a usbstick to add memory to the tv?), add more servers since the stream goes through their servers before hitting our tv’s, or make our connection to netflix direct.  Why should we have to proxy through sony servers?  I’m sure someone could make the point that doing so is some privacy issue.
Wirelessly, my laptop and ipad will stream movies from netflix just fine.  I can stream wirelessly to my laptop and connect through hdmi to my tv and it works fine!  All evidence points to Sony.
  

]]> By: Anthony http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29437 Anthony Mon, 12 Dec 2011 20:27:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29437 Both my Sony TV and Blu Ray player NEtflix apps stutter . Very annoying. Works fine when I play Netflix movies using Xbox on the TV. or use the DNLA feature for the blu-ray and play netflix through Playon.  Im pretty sure it is the built in Netflix app that is the problem. Both my Sony TV and Blu Ray player NEtflix apps stutter . Very annoying. Works fine when I play Netflix movies using Xbox on the TV. or use the DNLA feature for the blu-ray and play netflix through Playon. 

Im pretty sure it is the built in Netflix app that is the problem.

]]> By: Fair799 http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29313 Fair799 Sat, 10 Sep 2011 18:40:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29313 It's strange that Sony pulled their streaming movies from the Netflix subscription service a month or two ago, and now Sony isn't even very well supporting the embedded netflix feature on their own TVs!  To me it looks like Sony wants their own piece of the movie streaming business, but they've badly stumbled at their first attempt. It's hard to say how all of this will play out.  Netflix clearly wants to migrate more DVD users to streaming, and that is only going to clog up their networks and servers even more than they are now.  One big traffic jam for everybody. It’s strange that Sony pulled their streaming movies from the Netflix subscription service a month or two ago, and now Sony isn’t even very well supporting the embedded netflix feature on their own TVs!  To me it looks like Sony wants their own piece of the movie streaming business, but they’ve badly stumbled at their first attempt.

It’s hard to say how all of this will play out.  Netflix clearly wants to migrate more DVD users to streaming, and that is only going to clog up their networks and servers even more than they are now.  One big traffic jam for everybody.

]]> By: sam a http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29306 sam a Mon, 05 Sep 2011 21:18:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29306 I'm giving up on my Sony blu-ray player with the inernet connections. when I go it, the amazon and netflix streaming was just fine. Then things started going downhill around evening prime time until about 11/12 at night. Connection problems, error sodes, telling me i had to activate my receiver with netflix numerous time. Outside those times it seemed to be ok. Now lately, it doesn' have to be those timeframes. It won't connect to anything for periods of time. It's not my immediate connection as what works fine even when the blu ray can't connect. It's just a guess, but it almost seems like Sony has their service set up and they added more uses than they can handle capacity wise.  I've been looking recently for 55-60 inch tv for the basement as football season starts and while I have always had tons of equipment, I've already decided to exclude Sony as any possible choice. I'm not going to spend a couple/few grand on a set and have lousy service. (btw, if you think it's my internet service. i have to differenve vendors coming into my house. one for business one for personal use. if fails on both providers during the same time frames) I’m giving up on my Sony blu-ray player with the inernet connections. when I go it, the amazon and netflix streaming was just fine. Then things started going downhill around evening prime time until about 11/12 at night. Connection problems, error sodes, telling me i had to activate my receiver with netflix numerous time. Outside those times it seemed to be ok. Now lately, it doesn’ have to be those timeframes. It won’t connect to anything for periods of time. It’s not my immediate connection as what works fine even when the blu ray can’t connect. It’s just a guess, but it almost seems like Sony has their service set up and they added more uses than they can handle capacity wise.  I’ve been looking recently for 55-60 inch tv for the basement as football season starts and while I have always had tons of equipment, I’ve already decided to exclude Sony as any possible choice. I’m not going to spend a couple/few grand on a set and have lousy service. (btw, if you think it’s my internet service. i have to differenve vendors coming into my house. one for business one for personal use. if fails on both providers during the same time frames)

]]> By: Sca123 http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29298 Sca123 Fri, 02 Sep 2011 02:22:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29298 Last week a guy at Best Buy told me that experiment with Netflix built into TVs was just a smoke screen to gather data on viewers, so Sony could figure out exactly what people are watching, and use the data to stock their own video streaming service. Sounds logical to me. The built in netflix service in my Sony TV is so unreliable I ended up buying a Google TV add-on box that hooks into the HDMI port, and IT WORKS GREAT.  No more Netflix problems. Last week a guy at Best Buy told me that experiment with Netflix built into TVs was just a smoke screen to gather data on viewers, so Sony could figure out exactly what people are watching, and use the data to stock their own video streaming service. Sounds logical to me.

The built in netflix service in my Sony TV is so unreliable I ended up buying a Google TV add-on box that hooks into the HDMI port, and IT WORKS GREAT.  No more Netflix problems.

]]> By: Guest http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29252 Guest Mon, 22 Aug 2011 03:20:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29252 The layout isn't too bad except for the fact that when you bring up a TV series, it automatically takes you to the last season. Why can't it remember where you left off? When I first started using the system, I thought it did. Ever since an update, I noticed that whenever I bring up a TV series, it brings me to the last season. The Family Guy episodes is the worst. For some reason there are DVD Only links - so many of them that the interface won't let me skip over them to click into the other season. So I can not watch any more episodes (besides the 5 or 6 episodes in the final season.) Big glitch there. Fixing it so that it remembers what season you were on, or at least lets you choose a season rather than dumping you into the final season would be beneficial, for TV show viewing. The layout isn’t too bad except for the fact that when you bring up a TV series, it automatically takes you to the last season. Why can’t it remember where you left off? When I first started using the system, I thought it did. Ever since an update, I noticed that whenever I bring up a TV series, it brings me to the last season.
The Family Guy episodes is the worst. For some reason there are DVD Only links – so many of them that the interface won’t let me skip over them to click into the other season. So I can not watch any more episodes (besides the 5 or 6 episodes in the final season.) Big glitch there.

Fixing it so that it remembers what season you were on, or at least lets you choose a season rather than dumping you into the final season would be beneficial, for TV show viewing.

]]> By: Jargon http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29220 Jargon Wed, 10 Aug 2011 16:47:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29220 This past Xmas we bought a new Sony Bravia TV at Sam's.  Virtually all of the big screen TV brands advertised Netflix as being "built in".  That was a great idea I thought, because it meant that I didn't have to buy a Roku box for the TV to do the streaming.  So we bought it. I was a bit disturbed that we had to register with Sony to get the netflix service, even though we were already registered Netflix customers.  Why does Sony want our personal information?  That upset me a bit, but I didn't give it too much thought. After getting it hooked up, the experience was WONDERFUL.  Netflix streaming on a TV  without a ROKU box.  How cool. But, I started having trouble with movies pausing for no obvious reason.  I wondered if it was the Sony Wifi dongle, but couldn't do much about it, because they don't support generic USB dongles.  So, what I did is buy a VERY long internet cable to connect the Sony TV directly to my router (which is connected to a 10 Mb internet connection, which should be no problem since Netflix HD needs only about 3 or 4 Mb/sec.) The experiment worked.  Virtually no problems when the TV is wired directly to the internet. I'll assume this means there are just too many darned wifi connections in my neighborhood.   I eventually replaced the long internet cable with a pair of power line internet adapters which I bought on ebay ($50 for the pair, refurbished).  This worked great, for a while.... This summer the streaming pauses and connectivity issues started popping up again.  I called Netflix, and they blamed it on Sony.  I called Sony and after giving them more personal information, they finally con the problem is on their end.  Apparently they stream netflix through Sony servers, so even if the Netflix server is working on your computer, it doesn't necessarily mean the Sony TV will work. Lately, the problems have been terrible, generally ever other day or so.  Almost unusable.  I'm seriously considering putting a roku box on the TV, but isn't that what I was avoiding by buying a netflix equipped TV?  Sony is NOT on my good list these days. This past spring I noticed that none of the new TVs have netflix as a standard option.  It's as if the TV manufactures dipped their toes into the netflix swamp, and decided to bail out.  But what about existing Sony TV users?  It's starting to feel like Sony abandoned us.  I'm also not happy that Netflix has washed their hands of this, clearly putting the blame on Sony. A couple weeks ago it was all over the business new network that Sony is losing a great deal of money on their TV business, and they have been for years.  They won't however abandon it, because they think it is one of their core businesses.  To me it looks like Sony's venture into internet TVs has been a total disaster, and it has signfiicantly lowered my opinion of this company.  I used to see the Sony brand and instantly think: "Oh, it's Sony, it must be good".   But NO MORE.  I think it's also possible earthquake and Tsunami could have caused them problems, but I don't know the details.  It's strange how we started to have a lot of new streaming problems right after the earthquake This past Xmas we bought a new Sony Bravia TV at Sam’s.  Virtually all of the big screen TV brands advertised Netflix as being “built in”.  That was a great idea I thought, because it meant that I didn’t have to buy a Roku box for the TV to do the streaming.  So we bought it.

I was a bit disturbed that we had to register with Sony to get the netflix service, even though we were already registered Netflix customers.  Why does Sony want our personal information?  That upset me a bit, but I didn’t give it too much thought.

After getting it hooked up, the experience was WONDERFUL.  Netflix streaming on a TV  without a ROKU box.  How cool.

But, I started having trouble with movies pausing for no obvious reason.  I wondered if it was the Sony Wifi dongle, but couldn’t do much about it, because they don’t support generic USB dongles.  So, what I did is buy a VERY long internet cable to connect the Sony TV directly to my router (which is connected to a 10 Mb internet connection, which should be no problem since Netflix HD needs only about 3 or 4 Mb/sec.)

The experiment worked.  Virtually no problems when the TV is wired directly to the internet. I’ll assume this means there are just too many darned wifi connections in my neighborhood.   I eventually replaced the long internet cable with a pair of power line internet adapters which I bought on ebay ($50 for the pair, refurbished).  This worked great, for a while….

This summer the streaming pauses and connectivity issues started popping up again.  I called Netflix, and they blamed it on Sony.  I called Sony and after giving them more personal information, they finally con the problem is on their end.  Apparently they stream netflix through Sony servers, so even if the Netflix server is working on your computer, it doesn’t necessarily mean the Sony TV will work.

Lately, the problems have been terrible, generally ever other day or so.  Almost unusable.  I’m seriously considering putting a roku box on the TV, but isn’t that what I was avoiding by buying a netflix equipped TV?  Sony is NOT on my good list these days.

This past spring I noticed that none of the new TVs have netflix as a standard option.  It’s as if the TV manufactures dipped their toes into the netflix swamp, and decided to bail out.  But what about existing Sony TV users?  It’s starting to feel like Sony abandoned us.  I’m also not happy that Netflix has washed their hands of this, clearly putting the blame on Sony.

A couple weeks ago it was all over the business new network that Sony is losing a great deal of money on their TV business, and they have been for years.  They won’t however abandon it, because they think it is one of their core businesses.  To me it looks like Sony’s venture into internet TVs has been a total disaster, and it has signfiicantly lowered my opinion of this company.  I used to see the Sony brand and instantly think: “Oh, it’s Sony, it must be good”.   But NO MORE.  I think it’s also possible earthquake and Tsunami could have caused them problems, but I don’t know the details.  It’s strange how we started to have a lot of new streaming problems right after the earthquake

]]> By: Caitlin http://www.sonyinsider.com/2009/12/07/how-would-you-change-sonys-netflix-experience/comment-page-1/#comment-29039 Caitlin Wed, 25 May 2011 17:11:00 +0000 http://www.sonyinsider.com/?p=9405#comment-29039 Anything I've already rated on Netflix that shows up under "Watch It Again" on the website doesn't show up on the Sony. Anything I’ve already rated on Netflix that shows up under “Watch It Again” on the website doesn’t show up on the Sony.

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